Moving, Connections & Disconnections

Moving out and closing an account

• What happens if I am in credit when I close my account?
• How do I manage a deceased estate account?
• I moved out, why have I received another bill?
• Where is my final bill?
• Closing my account

New Accounts & Connections

• I'm moving into a new property
• Change of account ownership
• How long will it take to move to OVO?
• Why have I received a 'cannot contract' message?
• How do I become an OVO Energy customer?