The legal bits

New Home Credit Special Terms

• 1. Offer Terms

  These terms (Special Terms) set out the terms and conditions applicable to OVO Energy's New Home credit (inclusive of GST) paid over 12 months (New Home Credit).

  Terms that are not defined in these Special Terms are defined in OVO Energy's Market Retail Contract Terms and Conditions for small customers - available here.

• 2. Eligibility requirements

  To be eligible for the New Home Credit:

  • (a) you must be an existing customer and sign up a new property to an OVO Energy plan;

  • (b) the property must be in Victoria, New South Wales, Queensland, or South Australia where OVO Energy operates; and

  • (c) to receive the full credit amount you must continue your contract for the property for at least 12 months from when we start supplying electricity to you (minimum contract period).

• 3. When will we pay you the New Home Credit?

  Unless your contract ends early, we will credit you in twelve equal monthly instalments as an offset against the charges on each of your monthly bills issued during the minimum contract period.

  If your contract ends before the end of the minimum contract period, we will not pay you, and you will forfeit any remaining credit balance of the New Home Credit.